Data We Collect
To provide and maintain our services securely, 12904 collects a variety of personal information. This includes account information such as your name, email address, phone number, and date of birth. We also collect device and browser data including IP address, browser type and version, language preferences, and device identifiers. Additionally, local payment data primarily in INR such as transaction records and payment confirmations are collected when you use our deposit and withdrawal services.
We also use cookies and similar tracking technologies to gather information about your browsing behaviors and preferences. Usage data including pages visited, time spent on site, clicks, and interaction patterns enable us to optimize and personalize your experience. This data is collected both during active sessions and passively while you browse.
We ensure the data collected is directly relevant to operating our gaming and betting platform while complying with local regulations protecting your privacy rights in India.
How We Use Your Data
The data you provide allows 12904 to offer a secure, user-friendly platform tailored to your preferences. We use personal information to manage your account, process deposits and withdrawals, and comply with legal verification requirements.
Additionally, device and usage data help us improve system performance, detect suspicious activities or fraud, and provide prompt customer support. We may also use aggregated and anonymized data for internal analytics to enhance features and create targeted promotions relevant for Indian bettors.
Rest assured, your data is never used beyond the purpose of delivering quality service, protecting members’ interests, and adhering to responsible gaming policies.
Cookies & Tracking Technologies
12904 utilizes cookies essential to authenticate your sessions, maintain security, and remember your site preferences for seamless navigation. This includes authentication cookies and session cookies necessary for the platform’s basic operations.
In addition, we employ analytics cookies to collect anonymous data on site usage, page trends, and user engagement to further optimize content and service delivery. We do not use third-party advertising cookies nor do we share cookie data with advertisers.
You have control over cookies through your browser settings and can disable non-essential cookies; however, some functionality may then be limited or unavailable.
Data Storage & Security
All personal data collected by 12904 is stored securely on encrypted servers located within certified data centers. We employ industry-standard technical and organizational security measures including SSL encryption, firewalls, and access controls to protect against unauthorized access, alteration, or destruction.
Access to personal data is strictly limited to authorized personnel who require it to perform essential business functions and are bound by confidentiality agreements.
We regularly review and update security protocols to meet evolving industry best practices and comply with applicable Indian data protection laws, ensuring your information remains safeguarded at all times.
Sharing Your Data
12904 does not sell, rent, or trade your personal data to third parties for marketing or any unrelated purposes. Your information may only be shared with trusted service providers explicitly engaged to support the platform’s operations, such as payment processors or verification services, who are subject to strict confidentiality obligations.
We may disclose personal information to regulatory bodies or law enforcement if required by applicable laws or subpoena. Such disclosures are limited to the minimum necessary and conducted under legal safeguards.
User data protection is our priority and any sharing strictly aligns with our privacy commitments and Indian statutes.
Your Rights & Data Control
As a user based in India, you have the right to access, correct, or delete your personal information held by 12904. Our platform allows you to update your profile information, adjust communication preferences, and manage consent where applicable.
You may also request a copy of your personal data or object to certain processing activities within the scope allowed by Indian data privacy regulations. Please contact our support for assistance with any such requests.
We strive to respect your privacy preferences and provide transparency on how your data is handled.
Policy Updates & Contact Information
12904 may revise this Privacy Policy periodically to reflect changes in legal requirements or our operational practices. We encourage regular review of this page to stay informed about how we protect your information.
For questions, clarifications, or privacy concerns, please visit our FAQ or reach out to customer support for prompt assistance. New users are welcome to Register, while existing members can Login to manage their accounts securely.